Island Deals & Tailor-Made Travel

Privacy Policy

Who We Are

This website is operated by BIG on travel.

Our website address is: https://www.bigontravel.co.za
Email: info@bigontravel.co.za

Personal Information We Collect

When you contact us or submit an enquiry through this website, we may collect personal information such as your name, email address, phone number, and travel-related details.

This information is collected solely for the purpose of responding to enquiries, preparing travel quotations, arranging bookings, and providing travel services.

We do not sell, rent, or trade your personal information.

How We Use Your Information

We use your information to:

Respond to enquiries

Prepare quotes and itineraries

Make travel bookings on your behalf

Communicate important travel information

Where necessary, your information may be shared with trusted third-party suppliers such as airlines, hotels, cruise lines, tour operators, and insurance providers for the purpose of fulfilling your travel arrangements.

Cookies

If you submit a form on our site, cookies may be set to remember your details for your convenience.

If you visit our login page, a temporary cookie may be set to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

If you edit or publish content, an additional cookie may be saved in your browser. This contains no personal data and expires after one day.

Embedded Content From Other Websites

Pages on this site may include embedded content (such as videos or images). Embedded content behaves in the same way as if you visited the other website directly.

These websites may collect data about you, use cookies, and track your interaction with their content.

Who We Share Your Data With

If you request a password reset, your IP address may be included in the reset email.

Visitor submissions may be checked through automated spam detection services.

Your personal information is only shared with travel suppliers where required to complete bookings or provide requested services.

How Long We Retain Your Data

If you submit an enquiry, the information is retained for business and record-keeping purposes.

For users registered on the website (if any), personal information is stored in user profiles. Users may view, edit, or request deletion of their information at any time.

Your Rights Over Your Data

You may request access to the personal data we hold about you or request that it be corrected or deleted, subject to legal and administrative requirements.

Requests can be sent to info@bigontravel.co.za.

Protection of Personal Information (POPIA)

BIG on travel complies with the Protection of Personal Information Act (POPIA). We take reasonable steps to protect your personal information and only collect data necessary to provide our services.